Shipping policy
SHIPPING POLICY
EINLIVE currently ships to eligible destinations shown at checkout, including Canada, Ireland, the United Kingdom, the United States, and other supported international destinations.
SHIPPING METHOD AND FEES
Orders are sent by standard or express shipping through major carriers selected according to the destination and package requirements.
- Additional fees zone: orders from $0.00 to $99.00 USD are charged $4.99-$12.99 USD; orders of $99.00 USD or more ship free.
- Standard zone: orders from $0.00 to $39.00 USD are charged $5.99 USD; orders of $39.00 USD or more ship free.
The shipping charge shown at checkout is based on the order value and destination. If a destination is unavailable at checkout, we are currently unable to ship there.
PROCESSING TIME
Orders are normally processed within 1-3 business days. Processing time is separate from transit time.
ESTIMATED TRANSIT TIME
Estimated transit is 9-13 business days for Europe and the United Kingdom; 9-14 business days for Canada, the United States, and the European Union; 10-18 business days for Australia and New Zealand; and 15-30 business days for Mexico, Central America, South America, and other supported destinations. These delivery estimates are not guarantees.
DELIVERY DELAYS
Delivery times may be delayed due to epidemics, customs processing, carrier disruptions, severe weather, or other circumstances beyond our control.
For logistical reasons, items from the same order may be sent in separate packages.
If you have any shipping questions, please contact us at support@einlive.com.